To develop a modern, functional, and secure digital platform for MIA Goa Airport to enhance user experience, improve communication with passengers and stakeholders, and elevate the airport’s brand image. The aim was to replace the outdated and limited online presence with a comprehensive, user-friendly website that aligns with the airport’s modern infrastructure and growing regional significance.
User-Centric Website Redesign: Designed a fully responsive website with a clean and intuitive layout, ensuring all content and features could be easily managed from the backend by the airport team.
Improved Information Architecture: Structured the website to clearly present information for passengers, airlines, and stakeholders, making navigation seamless and efficient.
Real-Time Flight Data Integration: Partnered with third-party providers to embed real-time flight updates including arrivals, departures, and delays, improving functionality and reliability for users.
Visual & Brand Overhaul: Revamped the airport’s visual identity to reflect its modern facilities, operational efficiency, and customer-first approach, aligning the online experience with the physical environment.
Interactive Form Integration: Deployed multiple user forms—Lost & Found, General Inquiry, and Feedback—to encourage two-way communication between the airport and its users.
Enhanced Security Measures: Implemented advanced encryption protocols to secure data submitted through the forms, reinforcing user trust and ensuring data confidentiality.
